Move more, better, together

Move more, better, together

Dynaback

Web Design, UX,UI, Information Architecture, Copywriting, Brand Identity

Product Website: https://dynaback-tshirt.com
2019

Background Information

In our modern society, we often sacrifice movement for a sedentary lifestyle. DYNABACK addresses this issue by working on a Smart T-shirt that measures and analyses your trunk movement continuously throughout the day and connects with a regular smartphone to provide realtime and long term insights about how you move. DYNABACK alerts the wearer of incorrect movement, sends a discrete alert when sitting or standing still for a longer duration and provides long term insights and exercises educating the wearer about the need to move more and better.

Problem

Dynaback needed a more effective way to communicate to general and specialised public their product benefits, to showcase what core value it presents to the users and that it gives a unique solution to a major problem. Also to build a solid and trustworthy brand in front of potential investors.

Solution

What I proposed as part of the solution to Dynaback’s challenge was designing their website in a way that would clearly talk to each target group and give individual solutions to the different user groups’s problems. The website had to communicate the main product benefits to the users clearly, frictionlessly and fast. I’ve also worked on the  brand identity to harmonise with their products’s unique characteristics and ideology.

Process - research, get to know Your users' pain points, ideate

The process kicked off with client sessions and extended to research of areas such as wearable technology, smart-wear, spinal injuries, sports and rehabilitation (also including examining competitive websites).
Clarifying business goals goes hand in hand with clarifying users needs.
I went trough identifying the target users’ pain points and ideating on how to showcase the way the product addresses them. In Dynaback’s case those are literally pain points - back pain and injuries due to sedentary lifestyle, irregular posture and irregular movements, lack of knowledge and motivation to acquire and utilise regular posture habits, lack of efficient, longterm and reliable ways to cope with that problem.
Then comes the question - how does the product generate more value than competing ones?
Dynaback, compared to other solutions on the market focuses on movement and the dynamic position of the spine. While others see the problem of the sedentary societies as static, Dynaback takes the problem upside down- being still and sitting is not natural thus causing the problem.

Users Needs and Goals

User: Potential Investors

  • looking for credibility (a diverse team, previous funding) , evidence of return on investment

User: Product Adopters and future customers

  • Sub-segmenting:

- Mass consumer (suffers from back pain and spinal disorders)
- Niche consumer - work health and safety in manually handling of loads
- Niche consumer - safety and rehabilitation in the field of sports
- Niche consumer - rehabilitation

  • looking for reliability, convenience, practicality, working solution, long term effect

Business Needs and Goals

Business

  • Be credible and attract investors
  • Build a potential users base
  • Get subscriptions and registrations
  • Evoke preorder, test trials
  • Build a reliable brand

Prototypes

Having cleared out the website’s information architecture I proceeded to building pages prototypes - starting with low/medium fidelity prototypes and transitioning to high-fidelity after client approval and gathering user feedback. Here I’ve shared some highlights of the content proposals to the client for the homepage. Special attention is paid to serving the different user group’s needs and creating meaningful user flows for each group. Considering what the customer wants out of a particular page, what they may be feeling, what mindset they’re in. I also map out where the calls-to-actions should live and prioritising them according to the business’ needs.  

Different user flows, serving the separate user groups

The “How it works” page provides detailed product information, product USP, product benefits and “pain relievers” to answer user’s need of certainty before making a commitment (preordering, subscribing etc.). This page also provides sections with links to "Use Cases" page, where specialised information for each niche user group is provided along with CTA.

Hero Section Copy

Sharing some of the slogans I’ve worked on for the hero section. They’re built upon what’s unique about the product - observing movement (spine’s dynamic state) to capture the essence of the back-pain problem.

  • Move in a natural way with Dynaback
  • Dynamic in nature
  • Being Dynamic is Your First Nature
  • Get into Your Natural Skin with Dynaback
  • Reconnect with your natural body movements
  • Building the habit of healthy movement made easier

What made the final cut was an improved version of Dynaback's original motto:

MOVE ... (type in effect) ... MORE
MOVE ... (type in effect) ... BETTER
MOVE ... (type in effect) ... TOGETHER

As for the rest of the slogans - some of them came in handy when working on the specific "Use-cases" sections.

Brand Visibility & Color Coding

To achieve clear communication and differentiation for the different market segments I’ve introduced a distinct color coding for each target user group.
(Also a dedicated photoshoot is to take place in order to further support each distinct use-case scenario.)
Clear user flows throughout the website also help the users to self-segment and achieve more easily their goals on the website.  

Website Screen-capture

Styleguide

primary color

accent color

secondary colors

secondary colors - Greys

Error message

typography desktop

Buttons

Logo and Brand Identity

The process consisted of: interview with the client to form an overview of the brand- customer personas, brand tone of voice, feel, impact, values, objective goal, personal approach of the brand. Clarifying competitors. The client received three presentations in total with solutions according to different brand aspects, keynotes and comments.

Brand personality keynotes after the customer session

  • Dynamic - Back
  • Movement; flexibility
  • Flexible and strong like bamboo - Jean de La Fontaine moral fable reference
  • Nature; natural movement; the source of our natural movement
  • Use the body as it is intended to be used - natural way
  • We’ve evolved in a non natural way  
  • Movement hygiene
  • Movement/Velocity
  • Movement is key
  • Dynamic- accelleration, forces
  • Invisible technology

Final Logo - combining spine health and dynamics with a personal touch

The Resulting design describes the range of motion of the spine (spine dynamics), measured at different points in time. Also embodying the personalised data (fingerprint pattern) and the initial letter of Dynback - “D”.

Future steps

  • Providing sufficient "social proof" (once the product reaches its first users, it is extremely important to document and reflect this on the site)
  • Adding sections and logos of future corporate clients
  • Integration of a chatbot for more direct communication
  • Adding an option to download additional specialised documentation such as "white paper" for potential investors
  • More optimizations to improve the user experience